Getting started with the event platform

To access the connexU event platform, you'll need to claim your account by creating a password. This requires your Badge ID or Registration ID, which you'll find in the welcome email we sent you.

Before you begin. Make sure you have the welcome email from connexU handy. It contains your temporary login code and the direct link to the platform.

Follow these steps to access the platform for the first time.

1. Open your welcome email. Look for the email from connexU with your login details and platform link.
2. Find your Badge ID or Registration ID. This is your temporary login code - it's included in the email.
3. Open the platform. On desktop, use the platform link in your welcome email to open it in your browser. On mobile, download the connexU Events app.
4. Select "Login". Enter the email address you registered with for the event.
5. Enter your Badge ID or Registration ID. Type in the temporary code from your welcome email.
6. Create your password. Choose a secure password, confirm it, and click Create Account. That's it, you're in!

Download the connexU Events app from the App Store or Google Play for the best on-site experience.

Once you've logged in for the first time, you'll be guided through a short onboarding flow. This personalises your profile and ensures you get the most relevant networking recommendations and event content.

Simply follow the on-screen prompts - it only takes a couple of minutes.

Tip. Make sure you set your contact details to be visible to connections during onboarding.

You can update your profile at any time after completing onboarding. Keeping it current helps maximise your visibility and ensures relevant networking suggestions.

Desktop

1. Navigate to your profile
2. Click Edit Profile
3. Make your changes
4. Click Update to save

Mobile app

1. Tap More in the navigation
2. Tap your name at the top
3. Make your changes
4. Tap Save to apply

Important. Contact details such as email and phone number can only be edited on the desktop version of the platform.